
Optum Perks Online Care is a virtual healthcare platform that allows you to get questions and concerns addressed by licensed healthcare professionals! This means you can submit something you are wondering about, symptoms, and questions online at any time, and a healthcare provider will review and respond with treatment plan options in 15 minutes or less, all for only $25. This service is designed to be flexible, allowing you to manage your health without the need for an in-person visit.
Optum provides the most comprehensive health tools out there. Here, we want to answer some common questions!
FAQs
Do I need to be a member of Optum to use Optum Perks Online Care?
No, you do not need to be a member of Optum! Optum Perks Online Care is available to anyone over the age of 18, making it an inclusive and accessible healthcare option.
How does the process work?
You start by completing an online intake form detailing your symptoms and medical history. A licensed healthcare provider then reviews your information, makes a diagnosis, and provides a treatment plan. Prescription medicine can be delivered discreetly right to your door! Medications are shipped securely with puncture-resistant and tamper-evident packaging to keep your information private.
Is this a safe way to receive treatment?
Yes, telemedicine is a safe way to receive treatment as long as patients provide accurate and complete information about their health and symptoms. This ensures that healthcare providers can make informed decisions about your care.
How much does it cost?
The cost of a visit is $25, which covers the consultation with a healthcare provider. This fee does not include the cost of any prescribed medications, which you will pay for at the pharmacy.
Can I use the Perks Discount Card or Coupon for my prescription?
Yes, you can use the Perks Discount Card or coupon to get the best price on your prescription medication. Make sure to search your new prescription on the Optum Perks website for any applicable discounts.

Key Features
Accessible to Everyone Over 18
Anyone over the age of 18 can create an account and use Optum Perks Online Care. There is no requirement to be a member of Optum to access this service. This inclusivity ensures that more people can benefit from the convenience of virtual healthcare.
24/7 Availability
You can complete your online visit at any time, day or night. While healthcare providers review submissions during business hours, the ability to submit your information 24/7 offers great flexibility, especially for those with busy schedules.
Fast Responses
During normal business hours, healthcare providers typically respond within 15 minutes. This quick turnaround helps you get the care you need promptly.
Why Use Online Care?
One of the biggest advantages of Optum Perks Online Care is the convenience it offers. You can address health concerns from the comfort of your home without needing to schedule an appointment or travel to a clinic. The platform’s asynchronous nature means you can input your symptoms and health concerns at any time, and a provider will review them as soon as possible. This can save time and allow you to receive care more quickly.
Optum Perks Online Care is accessible to anyone over 18, regardless of whether they are an Optum member. This broad accessibility ensures that more people can benefit from the service. Managing your prescriptions is straightforward with Optum Perks Online Care. You can easily get a new prescription, or a refill, sent to your preferred pharmacy, simplifying your medication management.

Optum Perks Online Care is a flexible, convenient, and a cost-effective way to manage your health and get medical advice. This service is an excellent option for anyone looking to streamline their healthcare experience! Remember, you don’t need to be an Optum member to use it.